Is IT for me?

When starting in IT it is very easy to think that it is a field full of programmers or tech suport representatives. You will would be surprised that it gets even deeper than that! There is a role for everyone in IT. Truly love interacting with people and helping them solve their issues? You might be great for the IT support role.

As a IT support technician you would be dealing with all sorts of people across the business from CEO to the receptionist. You would be the first point of contact in any IT issue. To thrive in this section you would need to be able to translate highly technical language to easily to understand format for your users and be able to find the root cause of the issues. Whether that is relating to networking, computing, desktop, or boardroom issues.